DIR-TSO-4362
CONTRACT STATUS — CLOSED TO NEW ORDERS
Existing orders remain active through October 15, 2027.
Making a new purchase?
Products and services previously purchased through DIR-TSO-4362 are now available through DIR-CPO-5873.
Vendor ID: 120-456-4116-900
DIR Cooperative Contracts Program
The DIR Cooperative Contracts Program allows customers to purchase items directly from a DIR-contracted vendor. Customers contact the vendor for product and pricing information. They also send their Purchase orders, with the DIR contract number, and payments directly to the DIR Cooperative Contracts Program vendor, not to DIR. This streamlines the order process so customers receive their products/services quickly. View our vendor page.
Contract Number: DIR-TSO-4362
Vendor ID: 120456-4116-900
TX-RAMP certified Cloud Products
The following products were available on this contract: Kofax products including SignDoc, Kofax Ascent Capture, Kofax Transformation Modules (KTM), Kofax TotalAgility (KTA), Customer Communications Management (CCM), Kofax Mobile Capture, Ricoh, and Robotic Process Automation (RPA). This contract vehicle is available to state and local government organizations, public education, and other public entities in Texas, as well as public entities outside the state.
Microsoft Service Level Agreements
Microsoft Service Health Dashboard
Tungsten Automation Service Level Agreements
Tungsten Automation Americas Health Dashboard
Warranty and Return Policies
Software purchased through the DIR Cooperative Contracts Program may be returned within 30 days from the date of purchase. Based upon products being returned, a manufacturer restocking fee may be applicable. Implementation services rendered cannot be refunded.