| Overview: |
iBridge Group, Inc., based in Austin, Texas, seeks an experienced Business Analyst with broad experience in large software solution implementations. This position requires extensive experience in business process redesign concepts and methods with a successful track record of facilitating customer service delivery, business operations or similar improvements preferably in the public sector. Must also have good understanding of full life cycle development, from initial requirement gathering and analysis through development, testing, implementation and production support activities. The position will have extensive customer facing responsibilities, so experience with a wide variety of project participants from diverse backgrounds and excellent communication skills are required. |
| Required Skills / Experience: | - 8 years progressively responsible business and related technical analysis, business process redesign and consulting experience
- 5 years of experience as a business analyst with concentration in working with clients to define requirements, analyzing and improving customer service delivery or business processes through the use of technology
- 4 years of experience of ECM experience with IBM FileNet, IBM Content Manager (CM), or EMC Documentum
- Experience in software implementations and existing system enhancements including business analysis, requirements, use cases, specification documents, report development, testing, issue tracking and training
- Experience successfully working independently or in a team environment
- Ability to design business processes and associated technical and functional requirements at a detailed level while ensuring the overall design or “big picture” is also supported by the detailed design
- Successful experience conveying complex technical concepts and designs in terms that can be understood by a diverse group of project participants, stakeholders or customers
- Self-managed, highly motivated and results oriented approach with ability to instill similar qualities in a team environment
- Ability to identify, devise, and evaluate multiple technical solutions to determine which best addresses identified business and technical needs
- Experience at quickly creating business and workflow documentation and diagrams that represent current and proposed processes
- Extensive client facing experience and proven track record of successful client relations
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| Preferred Skills / Experience: | - Experience with Kofax Capture
- Experience with Adobe LiveCycle
- Experience as consultant on multiple client projects
- Public Sector or Government experience
- Health and Human Services agency experience
- Retirement, Pension, Insurance or Financial services experience
- Department of Transportation or similar experience
- Records management with large content management platforms
- Taxonomy and Content Classification planning and management
- College degree in business, management, or information systems technology
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| Travel Required: | Occasional travel not to exceed 10% outside of Austin area |